Volume 8, Number 5 (21 2009)                   jhosp 2009, 8(5): 39-44 | Back to browse issues page


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تحلیل شکاف بین انتظارات و ادراکات بیمه گذاران (خریداران)بیمه مکمل درمان برای کارکنان آموزش و پرورش با استفاده از مدل SERVQUAL. jhosp. 2009; 8 (5) :39-44
URL: http://jhosp.tums.ac.ir/article-1-115-en.html

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Received: 2009/05/4 | Accepted: 2009/08/18 | Published: 2011/11/13

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