Volume 14, Issue 4 (12-2015)                   jhosp 2015, 14(4): 9-20 | Back to browse issues page

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jalilibal Z, kianpour M, jolai F. Assessing the Public and Private Hospital Performance Based on Considering Resilience Engineering Indices: An Integrated Simulation and Decision Making Approach. jhosp. 2015; 14 (4) :9-20
URL: http://jhosp.tums.ac.ir/article-1-5491-en.html
1- master of science university of tehran
2- phd university of tehran , fjolai@ut.ac.ir
Abstract:   (4858 Views)

Background: Health care systems especially hospitals often encounter several risks which has weaken efficiency and hospitals performance entirely. Resilience engineering (RE) enables to remain high risk systems stable faced to sudden changes or minimizes negative effects of changes.


Materials and Methods: This study considered a new hybrid framework concept regarding the non-value added waiting time and resilience engineering indices as efficiency indices to evaluate private and public hospitals performance. With the intention of evaluating the hospitals performance, a hybrid framework including simulation and MADM methods utilized. Output-oriented Data Envelopment Analysis (DEA) approach used as MADM method.

Results: The results revealed that RE factors play a significant role in hospitals performance's promotion; also the private hospitals had better performance compared to the public ones.

Conclusions: Study results indicated that teamwork efficiency index compare to other efficiency indices had more effect on hospitals performance. Health system managers should be considered improved performance and efficiency policies and focus more on other RE indices parallel team work index.

Full-Text [PDF 308 kb]   (1332 Downloads)    
Type of Study: Original Article | Subject: کیفیت خدمات و ایمنی بیمار در بیمارستان
Received: 2015/05/3 | Accepted: 2015/11/24 | Published: 2015/12/13

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