Volume 24, Issue 2 (9-2025)
jhosp 2025, 24(2): 124-138 |
Back to browse issues page
Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:
Hamidzadeh Arbabi Y, Panahi Tosanloo M, Farrokhi R, Ahmadi A. Workplace Violence and its Impact on Job Satisfaction among Healthcare Workers in Ardabil, Iran. jhosp 2025; 24 (2) :124-138
URL: http://jhosp.tums.ac.ir/article-1-6762-en.html
URL: http://jhosp.tums.ac.ir/article-1-6762-en.html
1- Assistant Professor in Health Education and Promotion, School of Public Health, Ardabil University of Medical Sciences, Ardabil, Iran.
2- Ph.D in Healthcare Management, Education Development Office (EDO), Imam Khomeini Hospital, Ardabil University of Medical Sciences, Ardabil, Iran. ,mpanahi21@gmail.com
3- MSc in Demographics, Ardebil City Health Center, Ardabil University of Medical Sciences, Ardabil, Iran.
4- BSc Student in Public Health, School of Public Health, Ardabil University of Medical Sciences, Ardabil, Iran. & Students Research Committee, School of Public Health, Ardabil University of Medical Sciences, Ardabil, Iran.
2- Ph.D in Healthcare Management, Education Development Office (EDO), Imam Khomeini Hospital, Ardabil University of Medical Sciences, Ardabil, Iran. ,
3- MSc in Demographics, Ardebil City Health Center, Ardabil University of Medical Sciences, Ardabil, Iran.
4- BSc Student in Public Health, School of Public Health, Ardabil University of Medical Sciences, Ardabil, Iran. & Students Research Committee, School of Public Health, Ardabil University of Medical Sciences, Ardabil, Iran.
Abstract: (358 Views)
Background and purpose: Workplace Violence (WPV) is a significant occupational hazard and is increasingly recognized as a critical crisis within the healthcare sector. Due to the inherent nature of their services, healthcare organizations are more susceptible to this phenomenon than other sectors. This study aimed to investigate the prevalence of workplace violence and its role in predicting the job satisfaction of healthcare workers in Ardabil.
Methods: This descriptive-analytical cross-sectional study was conducted in 2024. A total of 300 employees working under the auspices of the Ardabil Health Center were selected using stratified random sampling. Data collection utilized two standardized instruments: the Minnesota Satisfaction Questionnaire (MSQ) and the Workplace Violence in the Health Sector Questionnaire. Data were analyzed using SPSS software (version 20) via descriptive statistics, t-test, ANOVA, Pearson correlation coefficient, and linear regression analysis.
Results: The overall job satisfaction rate was calculated at 58.75%. In terms of prevalence, 63.8% of the participants reported experiencing workplace violence at least once during the past year. The mean score of experienced violence was 27.35%. Psychological violence was the most frequent form (51.5%), while physical violence was the least frequent (9.4%). Significant statistical relationships were observed between demographic characteristics, workplace violence, and job satisfaction (P<0.05). Linear regression analysis identified workplace violence (β = 0.181) as the third most influential predictor of job satisfaction, following the payment system (β = 0.482) and advancement opportunities (β = 0.312).
Conclusion: The findings suggest that healthcare workers may have normalized workplace violence as an inherent part of their professional environment. Consequently, their job satisfaction appears to be more heavily influenced by economic factors—specifically the compensation and payment system—than by the adverse effects of occupational violence.
Methods: This descriptive-analytical cross-sectional study was conducted in 2024. A total of 300 employees working under the auspices of the Ardabil Health Center were selected using stratified random sampling. Data collection utilized two standardized instruments: the Minnesota Satisfaction Questionnaire (MSQ) and the Workplace Violence in the Health Sector Questionnaire. Data were analyzed using SPSS software (version 20) via descriptive statistics, t-test, ANOVA, Pearson correlation coefficient, and linear regression analysis.
Results: The overall job satisfaction rate was calculated at 58.75%. In terms of prevalence, 63.8% of the participants reported experiencing workplace violence at least once during the past year. The mean score of experienced violence was 27.35%. Psychological violence was the most frequent form (51.5%), while physical violence was the least frequent (9.4%). Significant statistical relationships were observed between demographic characteristics, workplace violence, and job satisfaction (P<0.05). Linear regression analysis identified workplace violence (β = 0.181) as the third most influential predictor of job satisfaction, following the payment system (β = 0.482) and advancement opportunities (β = 0.312).
Conclusion: The findings suggest that healthcare workers may have normalized workplace violence as an inherent part of their professional environment. Consequently, their job satisfaction appears to be more heavily influenced by economic factors—specifically the compensation and payment system—than by the adverse effects of occupational violence.
Type of Study: Original Article |
Subject:
مدیریت منابع انسانی در بیمارستان
Send email to the article author
| Rights and permissions | |
 |
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. |
