Volume 15, Issue 3 (8-2016)                   jhosp 2016, 15(3): 9-20 | Back to browse issues page

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Ravaghi H, Rafiei S, Mohseni M, Heidarpour P, Arab M. Existing Challenges in Clinical Governance Establishment Evaluation Based on National Assessors' Aspect (A Qualitative Study). jhosp. 2016; 15 (3) :9-20
URL: http://jhosp.tums.ac.ir/article-1-5539-en.html
1- School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran
2- Department of Health Management, School of Health, Qazvin University of Medical Sciences, Qazvin, Iran
3- Shahid Beheshti University of Medical Sciences, Tehran, Iran
4- Shahid Beheshti medical university
5- Department of Management and Health Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran , (*Corresponding Author),Email: arabmoha@tums.ac.ir, , arabmoha@tums.ac.ir
Abstract:   (6150 Views)

Background: Clinical Governance (CG) is a framework which obligates heath care system to responsiveness regarding maintaining and improving health care services' quality. Purpose of this study was to exists challenges in Clinical Governance establishment evaluation based on national assessors' aspect.

Materials and Methods: This qualitative study was conducted with national assessors' participation of Clinical Governance plan in 2014.Data collection was carried out using face to face interviews with assessors  and analyzed  based on content analysis.

Results: Three main themes were categorized including problems related to clinical governance standards, Existing challenges in assessment process and recommendations to improve quality assessment process.

From the assessors' aspects, the main existing challenges were lack of knowledge and adequate skills in some assessors towards CG, lack of sufficient accordance among assessors team, resistance of some universities and health care systems, lack of existing comprehensive guidelines with the purpose of responsiveness in related ambiguity in assessment and direction process among assessors.

Conclusion: Reinforcement of quality improvement culture in hospitals and increasing susceptibility in plan continuation, correct assessors election and ensuring about knowledge in responsibilities, updating assessors' training and putting to use equal indices in improving clinical governance assessment can be a considerable assist to improve assessment process and resolve related problems. 

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Type of Study: Original Article | Subject: کیفیت خدمات و ایمنی بیمار در بیمارستان
Received: 2015/08/10 | Accepted: 2016/03/17 | Published: 2016/08/6

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