Volume 17, Issue 2 (9-2018)                   jhosp 2018, 17(2): 97-104 | Back to browse issues page

XML Persian Abstract Print


Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

jafaei B, Nazarimanesh L, hajinabi K. Relationship between Information Technology Capabilities and Responsiveness in Baharlo Hospital of Tehran. jhosp. 2018; 17 (2) :97-104
URL: http://jhosp.tums.ac.ir/article-1-5911-en.html
1- MSc in Health Care Management, Sciences and Research Branch, Islamic Azad University,Tehran, Iran
2- Assisstant professor, Department of Health Care Management, Sciences and Research Branch, Islamic Azad University,Tehran, Iran, (*Corresponding author), Email: l_nazary@yahoo.com, nazarimaneh@rbiau.ac.ir
3- Assisstant professor, Department of Health Care Management, Sciences and Research Branch, Islamic Azad University,Tehran, Iran
Abstract:   (494 Views)
Background: Responsiveness is one of the main goals of the health system for policymakers and managers. Information Technology (IT) capabilities typically affect organization performance in cases like customer responsiveness and provide high standards of its business. This study aimed to investigate the relationship between information technology capabilities and the responsiveness of Baharlo hospital in Tehran.
                               
Materials and Methods: This study was a descriptive-survey one in terms of method and an applied one in terms of purpose. Data collection tool was a questionnaire. A sample of 248 employees and 381 patients from 26 selected sections of Baharlo Hospital were selected randomly. Data were analyzed using descriptive statistics and inferential statistics such as Pearson correlation coefficient and regression analysis.
 
Results: According to study results, the overall hospital responsiveness rate was higher than the average (3.82) and the hospital's IT capacity was moderate (3.07). Based on regression analysis at 95% confidence level (error less than 5%), IT capabilities with IT architecture dimensions (p= 0.020), IT infrastructure (p =0.004), IT human resources (p < 0.0001) IT communication resources (p < 0.001) were positively correlated with the responsiveness of Baharlo Hospital.
 
Conclusion: The positive relationship between all aspects and the overall IT capability with the responsiveness of the illustrated hospital reveale that the capacity of information technology as well as other modern industries in hospitals is considered as a key competence. Therefore, it is obvious hospital managers should pay serious attention to upgrade this key competence to improve responsiveness in their hospital.
Full-Text [PDF 668 kb]   (107 Downloads)    
Type of Study: Original Article | Subject: سایر
Received: 2017/11/25 | Accepted: 2018/06/30 | Published: 2018/09/1

Add your comments about this article : Your username or Email:
CAPTCHA code

© 2017 All Rights Reserved | Journal of Hospital

Designed & Developed by : Yektaweb